Global Server Locations
The table below is a sample reference by region and route type, not a complete list of routes or a live availability report. Check the user panel and the current client list for available cities, route names and types.
The streaming column consistently says “Check platform region.” This means you should verify the platform’s service regions, account region, content licensing and how it identifies your exit location. It does not guarantee that a particular city can access an entire catalog. Different exits in the same region may produce different results. A connected status in the client only confirms that a connection was established; it does not verify access to the service you want to use.
Asia-Pacific
For everyday browsing, start by comparing Asia-Pacific exits that meet the service’s regional requirements. Shorter geographic distance can make a useful starting point for testing, but the actual route also depends on your local network, carrier interconnections and relay setup. Hong Kong and Singapore are separate service regions and are not interchangeable just because they are nearby.
| Country / Region | City | Route type | Streaming support |
|---|---|---|---|
| Japan | Tokyo | IEPL dedicated line | Check platform region |
| Hong Kong | Hong Kong | Relay | Check platform region |
| Singapore | Singapore | IEPL dedicated line | Check platform region |
| Taiwan | Taipei | Relay | Check platform region |
| South Korea | Seoul | Direct | Check platform region |
| Australia | Sydney | Direct | Check platform region |
North America
For a North American exit, first confirm which countries the service supports, then choose a city. Service availability and billing requirements may differ between the United States and Canada. West Coast and East Coast US exits also do not necessarily use the same network route. For work systems with regional restrictions, follow the access rules provided by your administrator.
| Country / Region | City | Route type | Streaming support |
|---|---|---|---|
| United States | Los Angeles | Direct | Check platform region |
| United States | Seattle | Relay | Check platform region |
| United States | New York | Direct | Check platform region |
| Canada | Vancouver | Relay | Check platform region |
| Canada | Toronto | Direct | Check platform region |
| Mexico | Mexico City | Direct | Check platform region |
Europe
European exits are useful when you need access from a specific service region. Europe is not one unified content catalog or account region; check requirements for Italy, Switzerland, the United Kingdom and other regions separately. If a regular website has no regional requirements, compare routes for everyday use first and keep a European exit as an alternative if needed.
| Country / Region | City | Route type | Streaming support |
|---|---|---|---|
| Italy | Milan | Relay | Check platform region |
| Switzerland | Zurich | Direct | Check platform region |
| United Kingdom | London | Relay | Check platform region |
| Germany | Frankfurt | Direct | Check platform region |
| France | Paris | Direct | Check platform region |
| Netherlands | Amsterdam | Relay | Check platform region |
Other Regions
Exits in the Middle East, South America and Africa are primarily for specific regional access needs. Before choosing one, confirm that the service is available there and that your account meets its requirements. The exit city indicates the connection’s destination, but does not guarantee that a platform will accept it or satisfy account or payment eligibility requirements.
| Country / Region | City | Route type | Streaming support |
|---|---|---|---|
| United Arab Emirates | Dubai | Relay | Check platform region |
| Türkiye | Istanbul | Direct | Check platform region |
| Brazil | São Paulo | Direct | Check platform region |
| South Africa | Johannesburg | Direct | Check platform region |
Route Types & Connection Paths
IEPL, relay and direct describe connection paths. They do not determine account permissions or whether a target service is available.
Dedicated Network Segment
IEPL generally refers to an international Ethernet private line, using dedicated network resources to connect access points in different regions. Compared with routes relying entirely on public internet interconnections, it offers more control over resources on the relevant network segments. However, the path from your device to the access point and from the exit to the destination website may still use public networks, so the name is not an end-to-end performance guarantee.
It may be worth comparing for continuous video playback, long work sessions and access where a consistent route at your usual usage times matters. When testing, check whether the app responds reliably over time, not just whether the connection button reports success. If the issue is with your local Wi-Fi, switching to a dedicated route may not help.
In general, dedicated network capacity requires resources to be procured and maintained, so its cost structure is typically higher than relying solely on public interconnections. This explains a technical cost difference, not an additional charge from RefVPN. Check the pricing page and user panel for current plans and available options.
Routed Through an Access Point
A relay route first sends your connection to an access point, which then forwards it to the exit. The purpose of the extra segment is to use a different interconnection path, not simply to make the route shorter. If your local network has a poor direct connection to an exit, a suitable relay may work better for everyday use.
Relay routes can suit browsing, research and development collaboration when you need to balance regional choice with route performance. A relay has an entry point and an exit; the entry location does not tell you the final exit region. For AI tools or content services that require a specific region, check the final exit rather than just the first city your connection reaches.
Relay costs include access resources, forwarded traffic and exit maintenance, and vary by route. A relay does not automatically use dedicated network capacity or necessarily outperform a direct route. If changing the entry point improves your experience, keep that route as an option and retest under similar conditions.
Direct Connection to Exit
A direct route generally means the client connects to the target exit without an additional relay entry point on the service side. “Direct” does not mean data travels only between your device and the server; the underlying network still uses carrier routing and interconnection facilities. The term describes the service’s connection structure, not the number of network hops.
When your local carrier has a suitable connection to the target exit, a direct route can work well for everyday browsing, development tools and file transfers. If performance changes significantly at different times, consider your local connection and public interconnections. A simple route name alone does not mean the client is causing the problem.
Direct routes generally avoid the deployment costs of an extra relay layer, but the remote exit location, resource quality and traffic arrangements still affect costs. This does not indicate the price of a specific route or mean that direct is always faster. Compare it with other route types in the same region using the same tasks.
Choose an International Route by Use Case
First make sure the region meets your requirements, then test whether the connection suits the task. Avoid switching exits repeatedly just to get a route name that sounds better.
Everyday Browsing
Test with websites you visit regularly and check that page content, images and sign-in features all work. If there are no specific regional requirements, start with a route in a region you use often and stick with one that reliably gets the job done. A slow-loading page may also be caused by the website, a browser extension or local DNS resolution.
When comparing routes, keep the device, network connection and browser the same where possible. Don’t change routes, clear browser data and edit client rules all at once; even if access comes back, you won’t know which change helped. If you only need certain international websites, also check your client’s split-tunneling settings.
Streaming
Check the platform’s supported regions, your account benefits and the licensing for the content you want before choosing an exit. Netflix, YouTube and other services use different methods to determine regions and deliver content. Being able to stream on one service does not mean another will work the same way.
Check whether playback stays smooth, buffering recurs and the selected quality is supported by your account and device. Higher picture quality also depends on your display, app version and content source. Changing routes does not add account benefits or change your billing region. For a more detailed checklist, see the complete guide to streaming access.
AI Tools
Before using tools such as ChatGPT, check the platform’s currently supported countries and regions. A successful connection does not mean your account meets the platform’s eligibility requirements; sign-in checks, account status and service policies may all affect access. Once you’ve chosen an eligible exit, try to keep to the same region and a consistent connection routine.
If sign-in fails, note the message on the page, then check your account status, browser session and exit region separately. Repeatedly switching countries can make diagnosis harder. If the page loads but chat requests fail, distinguish page loading from the request connection. See the AI tools access guide for details.
Gaming & Updates
Game sign-in, content updates and multiplayer connections may use different service addresses, so a launcher opening successfully does not confirm that everything works. First check the game’s service region, then confirm that your client rules cover the relevant connections. Some apps use their own network policies; a network acceleration subscription does not replace the game’s regional or account requirements.
Multiplayer performance depends more on a stable connection and consistent data delivery; download speeds alone do not predict how a match will play. Test the actual use case in accordance with the game’s terms. If only updates are slow, compare update downloads separately rather than changing both the game server and exit region at once.
Work & Development
Work systems may require a specific region, network or organization authorization. Before connecting to company resources, confirm the rules with your administrator; changing your exit location on your own could affect your access eligibility. With development platforms such as GitHub, test the website, Git operations and dependency downloads separately, as they may use different domains and connection paths.
For long meetings and remote collaboration, keep a verified route for regular use and prepare a backup that meets the same regional requirements. Save your work before switching to avoid losing unsaved changes if a session drops. RefVPN supports Windows / macOS / iOS / Android / Linux, with unlimited simultaneous devices. Check the import status and routing rules separately on each device.
Test Your Connection & Record Issues
Test against the task you need to complete, not just the client’s connection status. Keep clear notes about the conditions so you have a basis for troubleshooting later.
Check Your Subscription & Device Status First
Check your plan and subscription status in the user panel, then update the route list in your client. Names in an old list may not match the options currently available. If other network-level tools are enabled on the device, first clarify which connections each one handles to avoid overlapping rules that make the actual route hard to identify. Find the client and subscription links in the user panel downloads section.
Compare Routes Using the Same Task
Choose a task that reproduces the issue, such as opening the same page, playing the same content or pulling the same code repository. Record the result, then switch to a route that meets the same regional requirements. Check whether the issue affects everything or only a particular service. If no route works for the same task, also check your local network, app settings and account status instead of cycling through more cities.
Share Details That Can Be Checked
If you need help, note the platform, route name shown in the client, target service, error message and approximate time it occurred. Before sharing screenshots, hide account credentials and subscription details. Never post your full subscription information in a public discussion. Submit the issue through a user panel support ticket so follow-up can focus on the same set of conditions.